Protection of our Visitors & Clients

Legal entities and/or individuals are hereinafter referred to as “Visitors” and “Clients” if they purchase a product from our Website(s). This policy applies to Visitors and Clients of the Website.

This Privacy Policy describes Naturea’s (referred to as ‘we’, ‘us’, ‘our’, ‘Naturea’) current policies and practices with regard to personal data collected by Naturea through its website and/or web applications.

This Privacy Policy is based on the following principles:

• Naturea does not sell Clients and/or Visitors data to any 3rd parties.
• Naturea does not share Clients and/or Visitors data with any third party for their own marketing.
• Naturea keeps Clients and/or Visitors personal data secure via appropriate technical and organizational measures, including encryption, abiding to data protection rules and implementing good security practices.
• Naturea does not send direct email marketing without the Clients and/or Visitors’ consent.

GDPR Compliance

Our team is working diligently to achieve and maintain compliance with the General Data Protection Regulation, «GDPR». Because of these ongoing changes in the Law, and the changing nature of technology, Naturea’s data practices will inevitably change from time to time. If and when our data practices change, Naturea will post the changes on our Website(s) to notify you of the changes.

Why and how we collect and use your personal information:

Your personal data is only collected for specific, explicitly stated and legitimate purposes. Naturea website and web applications collect data to provide you with a better service, including data for Newsletters and Offers to Clients and/or Visitors.

Clients and/or Visitors – If you contact Naturea via our contact forms, then we will collect the following information:

• Name: ………………………………………………………………….
• Email Address: ……………………………………………………..
• Telephone number(s): ………………………………………….

Anonymous Data Collection through Naturea’s Website

Naturea uses technology (Cookies) to compile statistics about our Clients and/or Visitors and their use of our sites by collecting anonymous information about the use of our Website(s) e.g., we track how many Clients and/or Visitors access our Website(s), the length of their stay, their IP and which pages they view. This technology does not identify you personally. We also use technology to determine which web browsers our Clients and/or Visitors use and the address from which they accessed our sites.

Data Processing and Storage

Naturea ensures that the data of our Clients and/or Clients is always processed in accordance with the purposes of processing at the time and point of collection and in line with accepted industry practice. Personal data is processed only to the extent it is necessary, having regard to the purposes of the processing. Naturea does not keep personal data for a period longer than is necessary, having regard to the purposes for which they are processed.

Data Retention Policy

Once the services of a Client and/or Visitor are all terminated, all hosted data of the Client’s/Visitor’s is set to be deleted along with all database snapshots and the webserver(s) that the service was hosted with.

Right to be forgotten

We provide functionality which enables our Clients to have their personal data erased and no longer processed upon request.

Update/Change of Personal Data

Our Clients can update the Personal Data by logging in our web applications and for their specific client change their personal details.

Your Data Safety

We intend to protect your personal information and to maintain its accuracy. Naturea implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.

• All data we collect is done over encrypted connections (https).
• All data is stored behind security technologies, such as firewalls, managed by our team.
• All systems storing personal data have access logging.
• All passwords are encoded at rest.
• All systems are subject to periodic penetration testing and are monitored for vulnerabilities and attacks.

Amendments to this Privacy Policy

We retain the right to update this Privacy Policy from time to time, and changes shall take effect within 5 days from posting to our website, except if the law requires a swifter implementation in which case the changes shall be effective immediately.

Governing Law

With respect to any issues not expressly addressed in this Privacy Policy, the laws of the Republic of Cyprus apply, and the competent court for the settlement of any dispute which may arise in respect of this privacy policy shall be the District Court.

For any clarifications or questions regarding our Privacy Policy please contact us at info@naturea.com